TY - BOOK AU - Beardsley,Robert S. AU - Kimberlin,Carole L. AU - Tindall,William N. TI - Communication skills in pharmacy practice : : a practical guide for students and practitioners SN - 9781608316021 PY - 2012/// CY - Philadelphia, PA PB - Wolters Kluwer Health/Lippincott Williams & Wilkins KW - Pharmacists KW - Communication KW - Professional-Patient Relations KW - ფარმაცევტი KW - პროფესიული პაციენტების ურთიერთობები KW - ფარმაკოლოგია N1 - Includes bibliographical references and index; Patient-centered communication in pharmacy practice -- Principles and elements of interpersonal communication -- Nonverbal communication -- Barriers to communication -- Listening and empathic responding -- Assertiveness -- Interviewing and assessment -- Helping patients manage therapeutic regimens -- Medication safety and communication skills -- Strategies to meet specific needs -- Communicating with children about medicines -- Interprofessional collaboration and effective communication skills -- Electronic communication in health care -- Ethical behavior when communicating with patients ER -