Young, Lance Brendan,
Communication skills for dental health care providers / Lance Brendan Young, Cynthia O'Toole, and Bianca Wolf. - Chicago : Quintessence Publishing Co, Inc, 2015. - x, 342 pages
Includes bibliographical references and index.
Understanding communication -- Preparing for patient communication -- Developing cultural competence -- Enhancing listening skills -- Improving verbal skills -- Refining nonverbal communication skills -- Initiating and interviewing -- Interacting during and after procedures -- Presenting treatment plans -- Managing life span challenges -- Managing hearing and speaking challenges -- Managing stigma challenges.
9780867156904 (softcover)
2015018425
Dentist-Patient Relations
Stomatology
Communication
Clinical Competence
Attitude of Health Personnel
Cultural Competency
სტომატოლოგი-პაციენტი ურთიერთობები სტომატოლოგია
616.31 / Y-69
2015 L-016 WU 61
Communication skills for dental health care providers / Lance Brendan Young, Cynthia O'Toole, and Bianca Wolf. - Chicago : Quintessence Publishing Co, Inc, 2015. - x, 342 pages
Includes bibliographical references and index.
Understanding communication -- Preparing for patient communication -- Developing cultural competence -- Enhancing listening skills -- Improving verbal skills -- Refining nonverbal communication skills -- Initiating and interviewing -- Interacting during and after procedures -- Presenting treatment plans -- Managing life span challenges -- Managing hearing and speaking challenges -- Managing stigma challenges.
9780867156904 (softcover)
2015018425
Dentist-Patient Relations
Stomatology
Communication
Clinical Competence
Attitude of Health Personnel
Cultural Competency
სტომატოლოგი-პაციენტი ურთიერთობები სტომატოლოგია
616.31 / Y-69
2015 L-016 WU 61